Reviews & Testimonials
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The customer service is wonderful
★★★★★
“We get our backflow tested by Dependable Plumbing. They are very accommodating and get it done right away. The customer service is wonderful.”
- Semi G
Nice, friendly and very knowledgeable.
★★★★★
“My HOA referred me to Dependable Plumbing as my bathtub was filling with water when the washer was in the rinse cycle. I know - totally weird. Anyway, Kent was the plumber who came out. The time window was 9:30-10:30 and he came out at exactly 10:05. He was awesome! So nice and friendly and very knowledgeable. Also, very honest. I asked him to look at my water heater to see how much more life it had - as it was 10 years old. He thoroughly checked it out and told me I didn't have to worry for another 5 years! He could have so ripped me off and I would not have known otherwise. It wound up taking him 2 hours to fix the plumbing problem as it was really clogged, and while it ultimately was not the responsibility of the HOA (Bummer!), I felt the price I was charged was very very reasonable. He worked his butt off, I was really pleased. I would definitely ask for Kent when I have to use them again.”
- Melanie B
Kent fixed the issue in minutes
★★★★★
“I live on the third floor in a condo, had a few plumbers come out and try to fix the issue no one was able to. Kent gave me a head up call and arrived and even waited for me to come home as I was in traffic. Kent got to work without wasting any time and fixed the issue in minutes.”
- Mark R
Dependable Plumbing is a life saver!
★★★★★
“Dependable Plumbing is a life saver. My A/C went out during the recent heat wave so I called Dependable. As busy as they were, they were able to schedule me the next morning. Frank came to my house and within 2 hours my A/C was working! He was very professional and cleaned up all of his mess. I can't express how grateful I am that they were able to help me out on such short notice during a heat wave. If you are looking for a 'Dependable Plumber', then call Dependable Plumbing.”
- Brad M
Exceptionally efficient and clean!
★★★★★
“These guys are exceptionally efficient and clean. they changed out a toilet and took care of a couple minor issues with another toilet and did it in quick time in a very professional manner, and cleaned up everything better than I expected.”
- Jim C
Great attitude and knowledgeable.
★★★★★
“Dependable sent 2 guys out to reroute pipes from a slab leak through my attic. Excellent job..Insurance job all went well. I had them back for some additional services, clean a line, change a couple of faucets. This outfit does good work, the guys are good, they never left a mess and you can tell they work for a good company by their attitude and knowledge. Not the cheapest, not the most expensive. I figure you get what you pay for!”
- Ed R
Very nice and helpful.
★★★★★
“Laurie in the office is very nice and helpful. Our tech that came out knew what he was doing and was on time. They even called to say they were on their way. My landlord covered the costs so I cannot comment on the payment but the tech was really nice and knowledgeable. I wish I knew his name so I could say thanks!”
- Heather H
So impressed
★★★★★
“We were so impressed with the response and quality of work from Dependable Plumbing!! They came right out and installed two toilets for us. Dave was super concerned with protecting our bathrooms, and covered everything with plastic to keep them clean. He did a great job and was so pleasant to work with. If you need a plumber, call Dependable Plumbing. You won't be sorry.”
- Susan C.
Excellent
★★★★★
“I am a multi-site property manager for a Real Estate company in San Diego. I have used Dependable Plumbing for many years now, at multiple different locations. This company is one of the few companies I have worked with that really care about the customer experience. I can be sure that my residents get quality services performed without the mess associated with plumbing work. They are careful to respect every job site like its their own home. This really goes a long way in making our residents happy. They also are able to perform excellent and very technical work. Keep up the great work Dependable Plumbing!!!”
- Christopher R.
Thank You
★★★★★
“We weren't sure if we wanted to hire the company for our sewer repair based on their rating. We gave the company a try and we did not regret the choice that we made. The company was easy to work with. They gave us an appointment as requested and alerted us when there were changes. The team answered questions we had about the job and gave advice based on their expertise. They apologized if things were behind. We were pleased after the job was done. We felt like the staff was still there for us after we paid them. They provided us with proof of documentation quickly. This kind of service really proves to us how they go out of their way to help their customers. We just wanted to say THANK YOU so much for your service Dependable Plumbing!”
- Peter S.
Great service and Quality Work
★★★★★
“Dependable Plumbing did an excellent job installing a new kitchen faucet for me. Zeke was on time and friendly and went above and beyond. The service was fantastic and the installation was smooth and professionally done.”
- Jason A
Very Positive Experience
★★★★★
“We had a very positive experience with Dependable Plumbing. We discovered a water leak in the evening before heading out on a vacation. We called several plumbers, from the contacts listed on our water heater, and got voicemail. Then we found the number of Dependable Plumbing through our HOA, and we reached a very pleasant and helpful dispatcher immediately - who was then able to send a plumber out to our house within an hour! Grant was so friendly and professional, he got right to work identifying the source of the leak. He gave us great advice on how to proceed with the repair, and helped us to stop the leak so that we could be worry-free on our vacation until we could arrange for the repair project needed. All in all, we received great customer service, and we felt reassured by Grant's knowledge and competence - and we will not hesitate to contact Dependable Plumbing for our future plumbing needs.”
- Erica L.